Body Shop Perfume Oil Discontinued: Customers Boycotting Store
13 commentsI found out today that The Body Shop have discontinued their perfume oils. Whoever made this ludicrous decision should be sacked. As one poster, Teri, wrote on Body Shop Employee Favourites:
The perfumed oils were the only item that drew me in to shop at The Body Shop, so I won’t be returning unless the essential oils are brought back.
On just this thread alone, customer after customer is boycotting Body Shop due to their singularly unrobust product range decision to discontinue their perfume oils. I am just one amongst many who will not shop at The Body Shop again until they bring back their oils. Their coconut, satsuma and juma oils are the only reason I ever went into The Body Shop in the first place. I am not alone. Carrie Cox wrote:
It is the only thing I go into your store to buy and usually come out with something else too. Now I have no reason to go to your store.
And Stephanie wrote:
I’m sososososo diasapointed that you discontinued the satsuma body oil why why why.. It goes so well with the body butter and shower gel. I will not be shopping back in this store for that reason.
And from Shelley:
The Body Shop was always known for their perfumed oils. Now that they are gone, to me The Body Shop is no different than any other Bath specialty store. Which then leads me to ask :why bother going to The Body Shop?
Body Shop, over the years you got so many things right. Now, you've got it wrong. This is an indication that there is a weakness in The Body Shop strategy and a clear lack of robust initiative in the company. Very telling. This could be the beginning of the end for them.


























Sat Apr 30, 10:52:00 AM BST
I went into the body shop today to buy my all time favourite perfume oil as i just ran out "Ananya" only to find out it has been discontinued.
I am so disappointed as i have been buying these oils for over 10 years and just dont understand why you would get rid of such a great product. Sadly i will not be shopping at the body shop anymore until the oils come back!
Tue Jun 07, 01:27:00 AM BST
please bring back the dewberry perfume oil.
actually bring back all your perfumes. that is what made bodyshop so special.
Wed Jul 13, 08:41:00 PM BST
Coconut perfume oil......gone. I am about to trawl the internet to see if someone out there knew about this in advance and stocked up and may like to share!
Mon Aug 08, 11:46:00 AM BST
It is such a shame!! I smelt the coconut oil on a friend the other day and it smelt so amazing! I'm so disappointed that I can't purchase it. I loved their oils. Very unhappy and yes, now there is no reason to return to their shop.
Wed Sep 28, 11:09:00 AM BST
i was just looking for their strawberry perfume oil, and i feel like crying now that i hear it has been discontinued.
Mon Oct 10, 08:00:00 PM BST
Went to Body shop today, to top up on my perfume oils just to find out they've discontinued them all... Couldn't believe it, got no reason to shop there any more... Who makes these silly decisions? Agree they need to be sacked.... Bought the oils for the past 26years:-(
Tue Nov 08, 12:53:00 AM GMT
I used to work for the body shop, they used to have such a huge range of perfumed oils, and yet like all the other great products they used to have they discontinued 99% of their range! Sandlewood, dewberry, ananya, vanilla, no debate edt, seaweed & loofa exfoliating soap just to name a few...why, why, why body shop! Since Anita passed away you've really lost touch with your customers wants and needs...I say this with an extremely heavy heart, bad form body shop, bad form!
Mon Nov 21, 04:16:00 AM GMT
Not Happy Jan! The Body shop in Melbourne only have 2 oils; White Musk and Vanilla
Are these going too?
Fri Dec 16, 09:22:00 PM GMT
WHO IS MAKING THESE DECISIONS?!! The mango perfume oil was hands down the best smelling perfume on the market. I've spent hours scouring the internet for anyone who might still have this product in stock with no luck. How many people will it take to make the higher-ups realize what a horrible"business" move they've made. For shame!
Fri Dec 23, 06:55:00 PM GMT
I used to use the cocnut oil for years and then they bloody discontinued it. Also used to use the seaweed and loofah soap and they decided to discontinue that as well!!?? Whats wrone with the damn company? Since Anita died and L'oreal took over they no longe rlet you refill your perfume bottles (the oil ones) wich was a part of the whole ethos of Bodyshop-recycling etc. I no longer use their products as feel really let down X
Wed Dec 28, 07:46:00 AM GMT
Yes, Anita would be turning in her grave. L'Oreal, whoever is making these decisions should be SACKED, you're not listening to your customers and this is reflecting very badly on L'Oreal's public image. L'Oreal, you're not worth it:
http://www.ethicalconsumer.org/Mediainfo/LOrealandtheBodyShop.aspx
> L'Oreal's link to Nestlé - it owns 26% of the company - is also a concern. Nestlé is the subject of a long-running boycott because of its marketing of breast milk substitutes and is the UK's most boycotted company. Baby Milk Action, which coordinates the international Nestlé Boycott over the company's aggressive marketing of baby foods will be adding Body Shop to the list of brands from which the company profits. Mike Brady, Campaigns and Networking Coordinator at Baby Milk Action said: "Many Nestlé boycott supporters will be dismayed if the takeover goes ahead and we have to add Body Shop to list of brands from which Nestlé profits. In a global Internet vote last year Nestlé was proclaimed the world's 'least responsible company'. How could the Body Shop, with its proclaimed ethical values, have fallen into its hands? We are asking supporters to send messages to Anita Roddick asking her to reconsider."
Thu Jan 19, 06:49:00 AM GMT
I journeyed into the city today to refill my absolute favourite Japanese Musk Oil. It was my signature fragrance for over 15 years. It also has been discontinued...why?!! I am so NOT happy! Another disappointed customer who will never return to the Body Shop.
Mon Feb 27, 07:09:00 AM GMT
Bring back the coconut perfume oil.. why take these oils off? they make up the store and we NEED these oils and therefore we r the store!!! BRING IT BACK~~ BRING IT BACK! coconut perfume oil!! PLEEZZZEEEEE!!!